Kave Lash Line

At Kave Lash Line, we want you to love your lashes. Due to hygiene and safety reasons, we do not accept returns or exchanges on opened or used products.

Returns

To be eligible for a return:

• The item must be unused and in its original packaging
• The return must be requested within 7 days of delivery
• The item must not be opened or worn

If your return is approved, you will receive instructions on how to send your product back.

Non-Returnable Items

For sanitary reasons, we cannot accept returns for:

• Opened lash boxes
• Used lashes
• Lash glue or adhesive products
• Clearance or sale items

Damaged or Incorrect Orders

If you receive a damaged item or the wrong product, please contact us within 48 hours of delivery with:

• Your order number
• Photos of the item and packaging

We will review the issue and offer a replacement or refund if applicable.

Refunds

Once your return is received and inspected, we will notify you about the status of your refund. If approved, your refund will be processed back to your original payment method.

Please note that shipping fees are non-refundable.

Contact

For refund or return inquiries, please contact:
email TBC